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full time Full time customer service rep position

at Artik in Toronto

Please only apply by replying to this ad. Write a short paragraph on why you are right for this job and attach a resume. Also please let me know the general area you live in.

We are a busy downtown print shop, we are looking for a full time customer service rep, this is a long term position.

Some of the responsibilities of the job
- Answer customer inquiries by phone, e-mail and in-person
- Learn our many promotional products and printing services
- Source products and pricing for customers
- Learn our industry specific business management software
- Create accurate detailed quotes
- Convert quotes to orders
- Manage orders and due dates
- Take care of payments and give accurate shipping instructions

Some qualities you will need to do this job well
- Ability to multi task, you may be doing a quote when the phone rings with a new customer request, you need to be able to help the customer and then to come back to the task.
- Good at learning software
- Ability to do math calculations and understand different pricing and how variations in printing specification affects pricing
- Good dealing with customers, friendly and efficient
- Work well with other staff
- Must have completed high school

About Us
Artik opened our doors in 1985 to provide screen printed active-wear and promotional products for people and companies in our city. We offer friendly service and always deliver the orders on time and done well.
We are a company that treats our employees well, we work hard but we also have fun together, we continue to improve and grow.

Remember:
Please only apply by replying to this ad. Write a short paragraph on why you are right for this job and attach a resume. Also please let me know the general area you live in.

We thank all that applied but will only reply to those that are considered.

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Published at 23-06-2015
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