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full time Sr. CISCO Support Engineer (Banking Exp) (Toronto, ON)

at Jobs in Toronto in Toronto

URGENT: Please read the job description below. If this interests you, please send a MS-Word version copy of your resume (ASAP) along with your minimum pay rate expectation per hour and a telephone contact number: E-mail to
Please put the job title as your subject line:
The recruiter in charge of this role is Deepti

AFTER you have submitted your resume via e-mail (when you have a moment) please apply online to match your resume to the job with following link:

If you do not think you are a match for this opportunity, but know someone who is, feel free to forward this email to them and you will be eligible for a referral bonus upon a successful hire.

My client is a well-established bank, situated in Toronto, ON. They are looking for a Sr. CISCO Support Engineer (Banking Exp). This is a 6 months contract with the possibility of extension.

Job Description:

Niche – Cisco Support Engineer

The ideal candidate will have the following skill sets below;

“1. experience in a large shop including Financial Services organization with rigorous change control and documentation standards
2. at least one or more of the skills / knowledge areas listed below
3. at least one year of experience supporting or building Cisco IP Telephony in a distributed environment with at least 3,000 phones
4. a Degree in Computer Science or Engineering or Equivalent experience
5. good MAN/WAN/LAN network design, management and support experience
6. knowledge of legacy voice services functions and features
7. strong documentation skills to create and maintain technical documentation
8. excellent interpersonal and communication skills, both verbal and written
9. strong organizational and analytical skills
10. ability to work in a collaborative team-oriented environment
11. ability to take a pro-active approach to learning, problem solving, taking ownership of issues, and strong follow-up skills.
12. good working knowledge of process/procedure development and execution
13. the ability to thrive in a fast paced / dynamic environment, manage high pressure situations and deal with challenging issues.
14. high values in teamwork, motivation, client/customer service and professionalism

-Communication Manager
-Unity Connection
-Emergency Responder
-Session Manager
-Unified SIP Proxy
-Verint Call Recording
-Audio Conferencing using Meeting Place
-Unified Border Element (SIP Trunking with CUBE)
-H323 Gateway Configuration
-CTI ports
-Wireless Networking and Cisco Wireless Handsets (Endpoints)
-OCS / MOC / CUCI Link
-IOS Voice Gateways, IP Networking, Access Switches
-Quality of Service
-Support Services including LDAP (Active Directory), DHCP (DHCP Scopes), DNS
-Reporting Services (Cisco Unified Intelligence Centre)
-Endpoints (Cisco Phones 79xx, . . .)


• Cisco IP Telephony experience
• Cisco Voice Portal experience
• Communication skills – pls provide rating – 1 to 5 (excellent) *
DHCP (Dynamic Host Configuration Protocol) *6+ Yrs.
• Financial Background experience? * Yes
LDAP *6+ Yrs.
• Legacy Telephony experience *6+ Yrs.
SIP Trunking *6+ Yrs.
• Wireless *4+ Yrs.

Please note that this is the most up to date version of job description available at this time — During Client Interview you will receive additional information — variance may apply !

When you have some time please register in our database (5 minute process) to be considered for future openings; the link is available on our website at in the Candidate section.

We thank all applicants for their interest. Only those who meet the qualifications will be contacted through telephone/email. You are encouraged to register with us in our database to be considered for future positions available.

Have a great day.

......At we offer some of the most highly qualified professionals in the workforce. We dedicate an industry trained recruitment specialist to the following areas: IT, Finance, Admin, Sales, Executive Search and Contractors. If you would like to learn more about our full-service recruiting firm please visit our website at

CAMSC and ACSESS certified

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Published at 21-09-2012
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