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full time Intermediate Software Technical Writer (Pickering)

at Jobs in Toronto in Toronto


RBRO Solutions is committed to providing its clients with the best of breed technology solutions and the highest level of end-to-end services, integrated software products, and customized snap-in software solutions. We are partnered with global leaders specializing in ECM solutions, providing adoptable and scalable improvements to increase business efficiency and agility.

RBRO team members are chosen for their integrity and belief in the pursuit of excellence along with a solid commitment to client service.


Expect to:
• Build your career with a vibrant technology company
• Work in Pickering where you can reduce your commuting time and avoid traffic headaches
• Work in a collaborative, team focused environment and be challenged
• Look forward to a competitive salary and medical benefits


If you want to become an integral member of a progressive organization, and create technical documentation for software applications that supports our products and drives our business, look no further. As an enthusiastic professional, your responsibilities will be to:

• Design, create, write and deliver new product documentation (i.e. user guides, release notes, administration guides, installation guides, support and training documents)
• Maintain and update existing technical product documentation in conjunction with product release(s)
• Design, create and manage online technical documentation
• Build and maintain a resource of aids for users that go beyond traditional documentation into product templates and quick start materials
• Organize content and compile writing projects according to established standards regarding order, clarity, conciseness, style, and terminology
• Maintain records of work and revisions according to standard operating procedures
• Confer with subject matter experts to establish technical specifications and to determine subject material to be developed for publication
• Other duties as required


• 3-5 years' experience working in modern web application development environments writing technical documentation for business web applications
• Post-secondary degree/diploma in essay-based program (i.e. Communication, English, Journalism, etc.)
• Proven high proficiency with MS Office Suite (Word, Excel, Outlook, PowerPoint, Visio) Adobe, Illustrator and PhotoShop
• Familiarity with RoboHelp or WebWorks Publisher, would be an asset
• Superior communication skills both verbal and written
• Strong ability to quickly grasp, articulate and document complicated technical information
• Proven experience producing high-quality documentation in a software environment
• Demonstrated ability to write for different audiences, from novice to expert and flexible to adjust content for use in different markets, implementations and audiences
• Exceptional attention to detail, ability to set priorities and manage multiple projects simultaneously

Interested applicants can visit our website at and forward their resume to

Come build your career with us!

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Published at 21-09-2012
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