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full time Sales Systems Specialist (Salesforce.com) (Mississauga ON)

at Jobs in Toronto in Toronto






Position: Sales Systems Specialist
Reporting to: Sales Support Manager
Department: Sales
Start Date: ASAP


Superior Energy Management (SEM) is a leading natural gas and electricity retail company providing natural gas and electricity to residential, commercial and industrial consumers. SEM is currently seeking a highly motivated individual to administer Salesforce.com as a member of our Sales Support team.

Job Description
Reporting to the Sales Support Manager, the successful candidate will be responsible for management, administration and maintenance of our Salesforce.com platform. The ideal candidate must be experienced in Salesforce.com from an Administrator perspective, be highly analytical, have good understanding of sales organization, and excellent facility with Excel.

Key Accountabilities
• Responsibility for Salesforce.com administration and maintenance providing support for data and content updates and enhancements including gathering requirements from various stakeholders
• Provide day-to-day user support; work with Sales team to maintain and improve sales operations
• Contribute to driving user adoption, value and ROI
• Provide Salesforce.com user training and training on new enhancements including user guide creation/updates
• Develop reports, dashboards, customizations and processes to continuously monitor data quality
• Work with various business units to identify, document and communicate standard business practices as they relate to SFDC
• Assist with managing outsourced Salesforce.com implementation partners as required
• Assist with testing and set-up phase of SEM's internal Business Agreement Portal
• Assist on special projects as assigned by the department manager

Qualifications
• 2-4 years experience in a sales environment administrating SFDC
• Comfortable in a fast-paced, dynamic environment with multiple deadlines
• Able to work independently but also be a team player who works productively with a range of people and personalities
• Excellent written and verbal communication skills
• Must have attention to detail and a commitment to quality
• Advanced experience with Excel, such as formulas, pivot tables and lookup
• College diploma or university degree required


Superior Energy is a division of Superior Plus Corporation an FP top 50 company with a long history in Energy Services through Superior Propane, Canada's largest distributor of propane. The Superior family of companies proudly provides over 300,000 Canadians a superior level of trust, confidence and experience that they deserve in helping them manage their energy costs.

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Published at 12-09-2012
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