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4

applicants

full time Client Support Specialist (Mississauga)

at Jobs in Toronto in Toronto


Client Support Specialist

Job Summary:

The role of a client support specialist is to support the end user through phone and email
queries with regards to the various web applications.

Specific Responsibilities:

Must be able to multi task various support requests
Must be organized and focused
Must be able to identify support requests which require escalation to 2nd level support
Work with current ticketing system

Minimum Qualifications:

Web technology experience
Customer service experience
Bilingual (English/French) an asset
Excellent written and verbal communication

Category: Support

Work Term: Full-time, Permanent

Reporting to: Team Lead: Support

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Published at 05-09-2012
Viewed: 389 times