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1

applicant

full time Test and Audit Technician (Markham, Ontario)

at Jobs in Toronto in Toronto



CDI is one of North America's largest supplier of technology to the educational market. Our mission is to enable educators to better utilize technology and improve their student's learning experience.

SUMMARY
Ensure quality and perform a diagnosis of hardware received by visual inspection and testing functionality of product and report findings. Configure products as necessary to meet order specifications and installation of software by performing the following duties.

DUTIES AND RESPONSIBILITES include the following. Other duties may be assigned.

• Receive product and perform visual checks to determine physical condition of product and verify accessories (cables etc.) are in working order
• Record images of physical damages in order to back up reporting making certain labels are being tracked
• Install image on P.C.'s according to license to help determine functionality of unit
• Perform diagnostics on servers and ensure proper functionality
• Test components on all systems, including CD-Rom, floppy drive, hard drive, video card, sound card and modem and ensure proper working order
• Replace or reconfigure any damaged or malfunctioning components or hardware
• Configure machines in order to meet specifications of clients as per sales orders, verifying that correct upgrade SKU and quantity has been entered
• Check drivers on the unit for conflicts or errors
• Enter correct configuration of machine into JDH (part number, serial number, model number) to allow for proper reporting and tracking paying special attention to accuracy
• Close lot once all hardware has been Test and Audited ensuring all necessary changes are made and lot closure message is included

Health and Safety Responsibilities
• Use machinery, equipment and materials only as authorized
• Ensure Usage of personal protection and safety equipment as required
• Knowledge of and compliance with safety policy and other health and safety regulations
• Report all accidents, injury or illness immediately,
• Report all unsafe acts or unsafe conditions and workplace hazards

QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

College diploma in computer studies or one to three years related experience working in with computer hardware; or equivalent combination of education and experience.

COMPETENCIES AND SPECIAL SKILL SETS

Need to be detail oriented and possess effective communication skills written and oral. Ability to work in a team environment is essential.

OTHER SKILLS AND ABILITIES

Must be A+ certified and have advanced knowledge of computer programs. Previous hands on experience with Tier 1 computer hardware and its components are a must.

PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is continuously required to stand and input data. Lifting equipment up to 25 kilograms may be necessary. Specific vision abilities required by this job include close vision in order to operate computer equipment or fix hardware.

WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

May be exposed to chemical substances, noise, dust and dirt. Hours outside of regular scheduled working hours may be necessary during busy periods like month-end, year-end and during inventory counts or system events. Work pressure may result from deadlines or work volume.

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Published at 22-07-2012
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